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Housing Information


The Housing Liaison Officer (HLO) assists all Service Personnel UK and Participating Nations with their applications for Service Family Accommodation, provides information about housing and helps with housing queries and issue's. For further information contact the HLO, at the Welfare Office,  Imjin Barracks: Tel No: 01452 362554 / 95471 ext 4554 or Email: paulhousing@outlook.com or Paul.wheable100@mod.gov.uk
 
The Service Families Accommodations (SFA) at Ashchurch, Churchdown, Innsworth and Quedgeley are traditional Military older type houses. The SFAs in the other areas are new build houses, on new estates, bulk lease hire (BLH) through Annington Homes to DIO.
 
SFAs - Allocations and Maintenance 
Amey Defence Services is the contractor for Service housing in the UK, on behalf of DIO, and is responsible for housing allocations and occupancy issues for all SFAs. However, move-ins/move-outs are done by either Amey (Innsworth) or DIO Housing (Innsworth). Maintenance services are provided by Amey, or Touchstone.
 
Ashchurch, Churchdown, Innsworth and Quedgeley SFA Areas
Amey is responsible for the move-ins/move-outs and maintenance services for these SFA areas.
 
Hucclecote, Kingsway and Tewkesbury SFA Areas
DIO Housing is responsible for move-ins/move-outs of SFAs at these SFA areas.Touchstone is responsible for maintenance services at these SFA areas.
 

Moving to the area?

Amey Defence Services (Open 24 hours) 
Maintenance 0800 707 6000, Option 1, 
Occupancy services 0800 707 6000, Option 3, Mon-Fri; 0830-1500hrs
Touchstone - 0800 988 2433 24hrs
 
INNSWORTH STATION OCCUPANTS MEETINGS
These meetings are an opportunity for Service personnel and their families who live in SFAs to bring their comments, complaints and queries about their houses and the SFA areas. The meetings are held every 3-4 months, in the Community Centre.
 
The Station Commander, Amey Area Manager, DIO Housing (SW), Local Police teams, Unit Welfare Officer, Unit welfare Warrant Officer and INT housing LO attend. 

The Meetings are organised and facilitated by the Welfare Office - International Welfare Liaison Officer (IWLO).


 



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